Ellie Bee's now offers same-day local pick-up (web orders only)!
How does it work?
Online orders placed Tuesday-Friday, before 12 noon CT, will be ready same day after 2:00 pm CT.
If your order is placed Tuesday-Thursday, AFTER 12 noon, it will be ready the following day, after 2:00 pm CT
Orders placed Friday, after 12 noon-Sunday will be ready the following Tuesday, after 2:00 pm CT
Our storefront is located at 1506 Judson Road in Longview Texas
Pick-up service is available during our normal business hours.
Tuesday - Friday, 10 am until 5 pm
Saturday, 11 am until 4 pm
You will receive a confirmation email when your order is ready for pick-up!
*Please note, local pick-up is not available during store closings (holidays, inclement weather etc.) Please check social media for store closings.
If you choose local pick-up, then later decide to have your package shipped, a $10 service fee will be applied.
All local pick-ups must be claimed within 10 days.
Need to return or exchange an order for local pick-up?
Our online inventory is completely separate from our physical storefront inventory. Therefore, the staff working in the store will not be handling returns or exchanges for web purchases. Return and exchange instructions will be included in your package.
*Please note, local pick-up returns and exchanges will be handled in the same manner as all traditional web purchases.
Returns are eligible for online credit or exchange only. Items are eligible for return if they are received by ellie bee's within 14 days of the original purchase date (found on your packing list). Merchandise must be returned in original condition. Items must be unworn, unwashed, unaltered with original tags attached.
Please note: no cash, credit or debit card refunds will be issued unless we goof! ONLINE CREDIT or WEB INVENTORY EXCHANGE ONLY. If you wish to make a return, you must email us at email@example.com, detailing your full name, order number and reason for return. Merchandise returned without contacting us first will not be accepted. Merchandise brought to our store front will not be accepted.
Our shipping address:
1506 Judson Road
Longview, Texas 75601